Representatives must be designated in writing.Written agreements describe the legal obligations and practical aspects of our relationship, and may include:
- Naming Lionheart as your representative based in the EU, UK, or Switzerland, depending on your needs
- The languages used for communicating with regulators
- Agreeing to service levels (SLA) conforming to legal obligations
- Ensuring we can communicate on your behalf per legal obligations and according to your express instructions
- Permitting you to inclusion of representative’s contact details in client’s documents and online notices
- Safeguarding documentation per legal obligation
- Specific responsibilities required by law, such as completing statutory reports and more